Recent Posts

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Feature Requests and Issues / Re: Manual times on check in/check out
« Last post by condormedic on June 14, 2019, 05:03:00 PM »
Thank you. I am trying to backlog some missions and made a couple of mistakes on times in and out. I would like to be able to edit my mistakes.
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Feature Requests and Issues / Re: Manual times on check in/check out
« Last post by Support on June 14, 2019, 02:20:01 PM »
Not yet. We are working on a feature request to edit check in/out times for someone that has checked out.

Unless you meant using a different time than the current time when checking someone into a mission. The answer in that case is yes, you can choose a time in the past to check someone in. Sometimes the command structure with the computers arrives later than the team members. You can get caught up in Mission Manager and check members in using their correct arrival time by editing the Check In Time before clicking the Check In button. You cannot choose a time in the future or they will just be checked in with the current day and time.

If we missed the issue, you can always call tech support at 619-457-6121.
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Feature Requests and Issues / Manual times on check in/check out
« Last post by condormedic on June 14, 2019, 02:08:09 PM »
Is there a way to manually adjust the times recorded when someone checks in or checks out of a mission? When I edit the fields in the Check In/Out tab, it doesn't record it.
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“Dear Mission Manager User!

Mission Manager (MM) will be offline and unavailable, due to the re-installation of a new Secure Socket Layer (SSL) certificate, for approximately 1 hour on Tuesday, April 30th from 01:00 to 02:00, Pacific Daylight Time.
SSL is the standard security technology for establishing an encrypted connection between a web server and a browser. This secure connection ensures the privacy of your data as it moves between the web server and your browser. SSL is an industry standard and is used by millions of websites for the protection of online customer transactions.
Obviously, being unavailable to our clients for any period of time is a very serious matter, and we apologize for this additional outage within one week due to a misunderstanding between our service providers. We chose the outage time based on our lowest usage statistics.

If you are logged into MM when this upgrade begins, you will be automatically logged out. If you try to log in, you will see a message screen letting you know that MM is offline.
Mission Manager saves user inputs each time you tab away from an entry field. Therefore, you will not lose any data during this update process. All MM generated email calendar notifications will not be lost but ‘collected’ during the update and sent out once the update process is completed.
Please note that communication via Twilio will not be available during the upgrade installation.

Thank you for being a valued user of Mission Manager!
If you experience any abnormalities when utilizing Mission Manager after 02:00 PDT Tuesday, April 30th, please contact Technical Support at techsupport@missionmanager.com or 619-457-6120 immediately.”
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Announcements / Mission Manager Planned Maintenance
« Last post by Olaf Walter on April 23, 2019, 08:22:58 PM »
Dear Mission Manager User!

Mission Manager (MM) will be offline and unavailable, due to the installation of a new Secure Socket Layer (SSL) certificate, for approximately 1 hour on Friday, April 26th from 01:00 to 02:00, Pacific Daylight Time.
SSL is the standard security technology for establishing an encrypted connection between a web server and a browser. This secure connection ensures the privacy of your data as it moves between the web server and your browser. SSL is an industry standard and is used by millions of websites for the protection of online customer transactions.
Obviously, being unavailable to our clients for any period of time is a very serious matter, hence we want to give you ample notice to pre-plan in case you have a mission during that time frame. We chose the outage time based on our lowest usage statistics.

If you are logged into MM when this upgrade begins, you will be automatically logged out. If you try to log in, you will see a message screen letting you know that MM is offline.
Mission Manager saves user inputs each time you tab away from an entry field. Therefore, you will not lose any data during this update process. All MM generated email calendar notifications will not be lost but ‘collected’ during the update and sent out once the update process is completed.
Please note that communication via Twilio will not be available during the upgrade installation.

Thank you for being a valued user of Mission Manager!
If you experience any abnormalities when utilizing Mission Manager after 02:00 PDT Friday, April 26th, please contact Technical Support at techsupport@missionmanager.com or 619-457-6120 immediately.
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Feature Requests and Issues / Re: Agency Time Report - participation to minimum hours
« Last post by gregt on January 04, 2019, 09:58:24 AM »
Any additional ideas on this one?  I'm not seeing any obvious differences from one member to the next.
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Feature Requests and Issues / Re: Agency Time Report - participation to minimum hours
« Last post by Support on December 14, 2018, 12:23:56 PM »
We will need to do some testing to figure out what is happening. In the meanwhile if you could look over the 0% members and let us know of any pattern you notice, that would be helpful. Pattern such as whether they are in a particular unit or perhaps rank.
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Feature Requests and Issues / Agency Time Report - participation to minimum hours
« Last post by gregt on December 09, 2018, 11:58:46 PM »
When I run an agency report from the time keeping tab, the last column is a calculation of each members total hours against the minimum hours that are set in the configuration tab.  Some members are showing 0%, even though they have total hours showing.  Some members calculate correctly. Any idea what's going on?
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Announcements / Notice of Outage for Planned Software Feature Upgrade
« Last post by Support on December 06, 2018, 05:56:07 PM »
Dear Mission Manager User!

Mission Manager (MM) will be offline and unavailable, due to a general update of the Mission Manager (MM) code, for approximately 2 hours on Sunday, December 9th from 00:01 A.M. to 02:00 A.M., Pacific Standard Time.

The main upgrade concern implementation of the following Mission Manager functionality:
MM currently offers the “Task” feature for any Team Account but only outside of a specific Mission. The new feature to be added will allow to assign ‘Mission Specific Tasks’, meaning that any Team can assign general tasks outside any Mission and also assign tasks within a specific Mission. The functionality of the “Mission Task” tab will be congruent with the “General Task” tab outside any specific Mission.

Obviously, being unavailable to our clients for any period of time is a very serious matter, hence we want to give you ample notice to pre-plan in case you have a mission during that time frame. We chose the outage time based on our lowest usage statistics.

If you are logged into MM when this upgrade begins, you will be automatically logged out. If you try to log in, you will see an error screen letting you know that MM is offline.
Mission Manager saves user inputs each time you tab away from an entry field. Therefore, you will not lose any data during this update process. All MM generated email calendar notifications will not be lost but ‘collected’ during the update and sent out once the update process is completed.
Please note that communication via Twilio will not be available during the upgrade installation.

Thank you for being a valued user of Mission Manager!
If you experience any abnormalities when utilizing Mission Manager after Sunday, December 9th 02:00 A.M. PST, please contact Technical Support at techsupport@missionmanager.com or 619-457-6120 immediately.
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General Mission Manager Discussion / Re: SpamAssassin-56
« Last post by abrakora on September 16, 2018, 11:39:58 AM »
Thank you so much for the info. amsmsg.net is indeed a pager company named American Messaging. I have other members that use it for callouts with no issues. I will have my member contact them and have Mission Manager put on the whitelist so he can receive pages.
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