Recent Posts

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Announcements / Scheduled Maintenance Outage for Mission Manager
« Last post by Olaf Walter on March 22, 2018, 03:19:29 PM »
Dear Mission Manager User!

Mission Manager (MM) will be offline and unavailable, due to the installation of a new Secure Socket Layer (SSL) certificate, for approximately 1 hour on Saturday, March 24th from 20:00 to 21:00, Pacific Standard Time.
SSL is the standard security technology for establishing an encrypted connection between a web server and a browser. This secure connection ensures the privacy of your data as it moves between the web server and your browser. SSL is an industry standard and is used by millions of websites for the protection of online customer transactions.
Obviously, being unavailable to our clients for any period of time is a very serious matter, hence we want to give you ample notice to pre-plan in case you have a mission during that time frame. We chose the outage time based on our lowest usage statistics.

If you are logged into MM when this upgrade begins, you will be automatically logged out. If you try to log in, you will see a message screen letting you know that MM is offline.
Mission Manager saves user inputs each time you tab away from an entry field. Therefore, you will not lose any data during this update process. All MM generated email calendar notifications will not be lost but ‘collected’ during the update and sent out once the update process is completed.
Please note that communication via Twilio will not be available during the upgrade installation.

Thank you for being a valued user of Mission Manager!
If you experience any abnormalities when utilizing Mission Manager after 21:00 PST Saturday, March 24th, please contact Technical Support at techsupport@missionmanager.com or 619-457-6120 immediately.

2
Announcements / Scheduled Maintenance Outage for Mission Manager
« Last post by Olaf Walter on January 31, 2018, 11:43:41 AM »
Dear Mission Manager User!

Mission Manager (MM) will be offline and unavailable, due to a general update of the Mission Manager (MM) database, for approximately 3 hours on Sunday, February 4th from 00:01 A.M. to 03:00 A.M., Pacific Daylight Time.
The upgrades concern general data table formats as required by Amazon Web Services, the host for our Mission Manager application.
Obviously, being unavailable to our clients for any period of time is a very serious matter, hence we want to give you ample notice to pre-plan in case you have a mission during that time frame. We chose the outage time based on our lowest usage statistics.

If you are logged into MM when this upgrade begins, you will be automatically logged out. If you try to log in, you will see an error screen letting you know that MM is offline.
Mission Manager saves user inputs each time you tab away from an entry field. Therefore, you will not lose any data during this update process. All MM generated email calendar notifications will not be lost but ‘collected’ during the update and sent out once the update process is completed.
Please note that communication via Twilio will not be available during the upgrade installation.

Thank you for being a valued user of Mission Manager!
If you experience any abnormalities when utilizing Mission Manager after Sunday, February 4th 03:00 A.M., please contact Technical Support at techsupport@missionmanager.com or 619-457-6120 immediately.
3
Announcements / Mission Manager Planned Maintenance
« Last post by Olaf Walter on December 15, 2017, 05:05:28 PM »
Dear Mission Manager User!

Mission Manager (MM) will be offline and unavailable, due to a general update of the Mission Manager (MM) code, for approximately 2 hours on Sunday, December 17th from 01:00 A.M. to 03:00 A.M., Pacific Daylight Time.
The update concerns Mission Manager’s routine database maintenance as recently mandated by Amazon Web Service, our hosting environment. None of Mission Manager’s functionalities should be impacted by this activity.
Obviously, being unavailable to our clients for any period of time is a very serious matter, hence we want to give you ample notice to pre-plan in case you have a mission during that time frame. We chose the outage time based on our lowest usage statistics.

If you are logged into MM when this upgrade begins, you will be automatically logged out. If you try to log in, you will see an error screen letting you know that MM is offline.
Mission Manager saves user inputs each time you tab away from an entry field. Therefore, you will not lose any data during this update process. All MM generated email calendar notifications will not be lost but ‘collected’ during the update and sent out once the update process is completed.
Please note that communication via Twilio will not be available during the upgrade installation.

Thank you for being a valued user of Mission Manager!
If you experience any abnormalities when utilizing Mission Manager after Sunday, December 17th 03:00 A.M., please contact Technical Support at techsupport@missionmanager.com or 619-457-6120 immediately.
4
Announcements / Mission Manager Planned Maintenance
« Last post by Olaf Walter on October 13, 2017, 07:26:46 AM »
Dear Mission Manager User!

Mission Manager (MM) will be offline and unavailable, due to a general update of the Mission Manager (MM) database, for approximately 4 hours on Sunday, October 15th from 00:01 A.M. to 04:00 A.M., Pacific Daylight Time.
The upgrades concern general data table formats as required by Amazon Web Services, the host for our Mission Manager application.
Obviously, being unavailable to our clients for any period of time is a very serious matter, hence we want to give you ample notice to pre-plan in case you have a mission during that time frame. We chose the outage time based on our lowest usage statistics.

If you are logged into MM when this upgrade begins, you will be automatically logged out. If you try to log in, you will see an error screen letting you know that MM is offline.
Mission Manager saves user inputs each time you tab away from an entry field. Therefore, you will not lose any data during this update process. All MM generated email calendar notifications will not be lost but ‘collected’ during the update and sent out once the update process is completed.
Please note that communication via Twilio will not be available during the upgrade installation.

Thank you for being a valued user of Mission Manager!
If you experience any abnormalities when utilizing Mission Manager after Sunday, October 15th 04:00 A.M., please contact Technical Support at
techsupport@missionmanager.com or 619-457-6120 immediately.
5
Feature Requests and Issues / Re: Updating Certifications Check
« Last post by Support on October 11, 2017, 11:45:37 AM »
Yes, we can see how that would be frustrating. To clarify for other users, if you have a Certification Check of "Ham Radio Operator" and members with that field checked, then later change that field to read "Heavy Equipment Operator", the original members that had that field checked will now continue to have that field checked. The Ham Radio Operators are all now Heavy Equipment Operators. The Certification label changes, but the check mark or certification type or certification date will remain.

That necessitates manually removing all the previous information in the field you wish to change. We suggest printing the Certification Status Report on the Member record before proceeding.

We will review that feature request and update as necessary. The info couldn't clear by default as a team might just want to clarify a field's label description without losing the existing data. The mechanism would probably have to be as you suggest, allowing an administrator to clear a field over the entire team.
6
Feature Requests and Issues / Updating Certifications Check
« Last post by rochs on October 11, 2017, 10:15:55 AM »
Hello,

I mentioned this a long time ago, but would still like it considered for a product update. We need to modify 20 or so Certifications Checks in the Configuration tab for about 80 members. The titles of the checks are going to change, but some are already checked off. Even after you change the title of the Certifications Check in the Configuration tab, the "check" remains on the Member's profile.

Going through all 80+ members and unchecking every box is going to be very labor-intensive. It would be helpful if they cleared by default when the Certifications Check is changed, or if there was a way for an admin to uncheck all for all members. Thanks.

Rich
7
Announcements / Notice of Planned Software Outage
« Last post by Olaf Walter on July 07, 2017, 09:30:21 AM »
Dear Mission Manager User!

Mission Manager (MM) will be offline and unavailable, due to a general update of the Mission Manager (MM) code, for approximately 2 hours on Sunday, July 9th from 00:01 A.M. to 02:00 A.M., Pacific Daylight Time.
The main upgrades concern refinements of the following Mission Manager’s functionalities:

1.   MM Off-Line functionality: stream-lined transfer of data when switching between ‘On-Line’ and ‘Off-Line’ and vice versa
2.   Screen area for display of list of Web Missions increased by ability to ‘collapse downward’ the list of Off-Line Missions
3.    ‘New Web Mission’ name field increased to 100 characters
4.   Inside any Mission: Possibility to add infinite number of team members
5.   Event Log and Radio Log are sorted by latest record
6.   The list of ‘Web Missions’ is now auto-sorted by date rather than Mission number
7.   Ability to sort or reverse-sort missions by clicking the appropriate header bar

Obviously, being unavailable to our clients for any period of time is a very serious matter, hence we want to give you ample notice to pre-plan in case you have a mission during that time frame. We chose the outage time based on our lowest usage statistics.

If you are logged into MM when this upgrade begins, you will be automatically logged out. If you try to log in, you will see an error screen letting you know that MM is offline.
Mission Manager saves user inputs each time you tab away from an entry field. Therefore, you will not lose any data during this update process. All MM generated email calendar notifications will not be lost but ‘collected’ during the update and sent out once the update process is completed.
Please note that communication via Twilio will not be available during the upgrade installation.

Thank you for being a valued user of Mission Manager!
If you experience any abnormalities when utilizing Mission Manager after Sunday, July 9th 02:00 A.M., please contact Technical Support at techsupport@missionmanager.com or 619-457-6120 immediately.
8
Announcements / Notice of Planned Software Outage
« Last post by Olaf Walter on April 05, 2017, 11:39:32 AM »
Dear Mission Manager User!

Mission Manager (MM) will be offline and unavailable, due to the installation of a new Secure Socket Layer (SSL) certificate, for approximately 2 hours on Sunday, April 9th from 00:01 A.M. to 02:00 A.M., Pacific Daylight Time.
SSL is the standard security technology for establishing an encrypted connection between a web server and a browser. This secure connection ensures the privacy of your data as it moves between the web server and your browser. SSL is an industry standard and is used by millions of websites for the protection of online customer transactions.
Obviously, being unavailable to our clients for any period of time is a very serious matter, hence we want to give you ample notice to pre-plan in case you have a mission during that time frame. We chose the outage time based on our lowest usage statistics.

If you are logged into MM when this upgrade begins, you will be automatically logged out. If you try to log in, you will see an error screen letting you know that MM is offline.
Mission Manager saves user inputs each time you tab away from an entry field. Therefore, you will not lose any data during this update process. All MM generated email calendar notifications will not be lost but ‘collected’ during the update and sent out once the update process is completed.
Please note that communication via Twilio will not be available during the upgrade installation.

Thank you for being a valued user of Mission Manager!
If you experience any abnormalities when utilizing Mission Manager after Sunday, April 9th 02:00 A.M., please contact Technical Support at techsupport@missionmanager.com or 619-457-6120 immediately.

9
Feature Requests and Issues / Locking Tracks on Map
« Last post by jasonvore on February 01, 2017, 09:00:17 AM »
When uploading a .gpx file to the map, I would like the ability to lock the track so it can't accidentally be modified by an erroneous click on the map.

We rely on the GPS tracks to confirm search coverage of an area and I want to be able to ensure the track has not been modified since it was uploaded.
10
Announcements / Notice of Planned Software Feature Upgrade
« Last post by Olaf Walter on January 20, 2017, 10:21:40 AM »
Dear Mission Manager User!

Mission Manager (MM) will be offline and unavailable due to the installation of software feature upgrades for approximately 2 hours on Sunday, January 22nd  from 00:01 A.M. to 02:00 A.M., Pacific Daylight Time.
The main upgrades concern refinements of Mission Manager’s functionalities on the:
1.   ‘Check In/Out’ tab within a given Mission:
      a)   For individual Members, we added input fields for check out date and time
2.   ‘Configuration’ tab:
      a)   Under ‘Member Fields’ one can create a list of inputs for the ‘Team Group Divider’. The maximum character number for any given divider name was increased from 25 to 45 characters, max. This allows longer ‘Team Group Divider’ names to be utilized before they will be automatically truncated by MM

Although the upgraded functionalities are self-explanatory, we encourage all users to read the updated Mission Manager Wiki page under ‘Check In/Check Out’ and ‘Configuration’/‘Member Fields’, which can be accessed by clicking on the ‘Help’ button on the right hand button corner of your Mission Manager screen.

Obviously, being unavailable to our clients for any period of time is a very serious matter, hence we want to give you ample notice to pre-plan in case you have a mission during that time frame. We chose the outage time based on our lowest usage statistics.

If you are logged into MM when this upgrade begins, you will be automatically logged out. If you try to log in, you will see an error screen letting you know that MM is offline.
Mission Manager saves user inputs each time you tab away from an entry field. Therefore, you will not lose any data during this update process. All MM generated email calendar notifications will not be lost but ‘collected’ during the update and sent out once the update process is completed.
Please note that communication via Twilio will not be available during the upgrade installation.

Thank you for being a valued user of Mission Manager!
If you experience any abnormalities when utilizing Mission Manager after Sunday, January 22nd 02:00 A.M., please contact Technical Support at techsupport@missionmanager.com or 619-457-6120 immediately.

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