Recent Posts

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Feature Requests and Issues / Issue still with mission check-in
« Last post by besplin on June 04, 2020, 07:11:29 AM »
Hoping that the latest update would correct the problem with MM freezing up during check in after just a few members checked in. Requires tabbing out and back to check in more members. Frustrating and time consuming
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Announcements / Mission Manager Maintenance Outage incl. Feature Update
« Last post by Olaf Walter on May 28, 2020, 09:27:22 AM »
Dear Mission Manager User!

Mission Manager (MM) will be offline and unavailable, due to a general update of the Mission Manager (MM) code, for approximately 2 hours on Sunday, May 31st from 00:01 A.M. to 02:00 A.M., Pacific Time.
The main upgrade concern implementation of the following Mission Manager functionality:
On the ‘Time Keeping’ tab, MM currently offers/displays time keeping records for any MM member having served within a specific Mission. Furthermore, MM offers/displays the ”Check In/Out” feature for any Team Account to easily check in/out members into a specific Mission, including the added functionality to allow Mission coordinators/Administrators to correct members check in/out date and times in an easy way even after a mission status has been changed to ‘Closed’. The code upgrade will address certain inconsistencies between these two functionalities reported by MM users.
Obviously, being unavailable to our clients for any period of time is a very serious matter, hence we want to give you ample notice to pre-plan in case you have a mission during that time frame. We chose the outage time based on our lowest usage statistics.

If you are logged into MM when this upgrade begins, you will be automatically logged out. If you try to log in, you will see an error screen letting you know that MM is offline.
Mission Manager saves user inputs each time you tab away from an entry field. Therefore, you will not lose any data during this update process. All MM generated email calendar notifications will not be lost but ‘collected’ during the update and sent out once the update process is completed.
Please note that communication via Twilio will not be available during the upgrade installation.

Thank you for being a valued user of Mission Manager!
If you experience any abnormalities when utilizing Mission Manager after Sunday, May 31st 02:00 A.M. PDT, please contact Technical Support at techsupport@missionmanager.com or 619-457-6120 immediately.

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Announcements / Mission Manager Maintenance Outage
« Last post by Olaf Walter on April 14, 2020, 07:44:20 PM »
Dear Mission Manager User!

Mission Manager (MM) will be offline and unavailable, due to a necessary update of the email and messaging feature within MM, for approximately 2 hours on Friday, April 17th from 00:01 A.M. to 02:00 A.M., Pacific Time.
Obviously, being unavailable to our clients for any period of time is a very serious matter, hence we want to give you ample notice to pre-plan in case you have a mission during that time frame. We chose the outage time based on our lowest usage statistics.

If you are logged into MM when this upgrade begins, you will be automatically logged out. If you try to log in, you will see an error screen letting you know that MM is offline.
Mission Manager saves user inputs each time you tab away from an entry field. Therefore, you will not lose any data during this update process. All MM generated email calendar notifications will not be lost but ‘collected’ during the update and sent out once the update process is completed.
Please note that communication via Twilio will not be available during the upgrade installation.

Thank you for being a valued user of Mission Manager!
If you experience any abnormalities when utilizing Mission Manager after Friday, April 17th 02:00 A.M. PT, please contact Technical Support at techsupport@missionmanager.com or 619-457-6120 immediately.
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Announcements / Mission Manager Maintenance Outage
« Last post by Olaf Walter on February 06, 2020, 09:14:44 PM »
Dear Mission Manager User!

Mission Manager (MM) will be offline and unavailable due to a mandated update by AWS of the Mission Manager (MM) database for approximately 3 hours on Sunday, February 9th from 01:00 A.M. to 04:00 A.M., Pacific Time.
Obviously, being unavailable to our clients for any period of time is a very serious matter, hence we want to give you ample notice to pre-plan in case you have a mission during that time frame. We chose the outage time based on our lowest usage statistics.

If you are logged into MM when this upgrade begins, you will be automatically logged out. If you try to log in, you will see an error screen letting you know that MM is offline.
Mission Manager saves user inputs each time you tab away from an entry field. Therefore, you will not lose any data during this update process. All MM generated email calendar notifications will not be lost but ‘collected’ during the update and sent out once the update process is completed.
Please note that communication via Twilio will not be available during the upgrade installation.

Thank you for being a valued user of Mission Manager!
If you experience any abnormalities when utilizing Mission Manager after Sunday, February 9th 04:00 A.M. PT, please contact Technical Support at
techsupport@missionmanager.com or 619-457-6120 immediately.
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Good catch! The date checker for that field must be using a test that doesn't include the equal sign ('>' rather than a '>=' type of thing). We'll have to fix that. Thanks for the report.
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I noticed an issue yesterday while updating some member profiles.

On the Member tab member John Doe was showing as Field Qualified. All the check boxes we require for Field Qualified were checked and all required dates were colored black (I did not read the actual date, just scanned for red, expired fields)

On the Messages tab member John Doe was showing in the Not Field Qualified list when Show Only "Not Field Qualified" check box was selected.

We were able to figure out, and duplicate the issue. One of the Field Qualified dates was yesterday. It still showed black. I was able to duplicate the issue by setting my own date to today ,01/03/2020, and it stays black. My profile shows Field Qualified but the Messages tab shows me as Not Field Qualified. If I set the date to yesterday, 01/02/2020, the date changes to red and both my profile and Messages show Not Field Qualified.

Not a huge issue but in the event we had a search call out yesterday and paged out our Field Qualified members John Doe might not have received the call.

Nathan Currie
Fresno County SAR
Team Secretary
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Announcements / Mission Manager Maintenance Outage incl. Feature Update
« Last post by Olaf Walter on October 18, 2019, 09:55:14 AM »
“Dear Mission Manager User!

Mission Manager (MM) will be offline and unavailable, due to a general update of the Mission Manager (MM) code, for approximately 2 hours on Sunday, October 20th from 00:01 A.M. to 02:00 A.M., Pacific Daylight Time.
The main upgrade concern implementation of the following Mission Manager functionality:
MM currently offers/displays the ”Check In/Out” feature for any Team Account to easily check in/out members into a specific Mission. The new feature to be added will allow to edit the check in/out date and time for any member who was assigned to the specific Mission. All changes will be recorded in the “Detailed Mission Change History”. This new functionality allows Mission coordinators/Administrators to correct members check in/out date and times in an easy way even after a mission status has been changed to ‘Closed’.
Obviously, being unavailable to our clients for any period of time is a very serious matter, hence we want to give you ample notice to pre-plan in case you have a mission during that time frame. We chose the outage time based on our lowest usage statistics.

If you are logged into MM when this upgrade begins, you will be automatically logged out. If you try to log in, you will see an error screen letting you know that MM is offline.
Mission Manager saves user inputs each time you tab away from an entry field. Therefore, you will not lose any data during this update process. All MM generated email calendar notifications will not be lost but ‘collected’ during the update and sent out once the update process is completed.
Please note that communication via Twilio will not be available during the upgrade installation.

Thank you for being a valued user of Mission Manager!
If you experience any abnormalities when utilizing Mission Manager after Sunday, October 20th 02:00 A.M. PDT, please contact Technical Support at
techsupport@missionmanager.com or 619-457-6120 immediately.”
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Feature Requests and Issues / Re: Manual times on check in/check out
« Last post by condormedic on June 14, 2019, 05:03:00 PM »
Thank you. I am trying to backlog some missions and made a couple of mistakes on times in and out. I would like to be able to edit my mistakes.
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Feature Requests and Issues / Re: Manual times on check in/check out
« Last post by Support on June 14, 2019, 02:20:01 PM »
Not yet. We are working on a feature request to edit check in/out times for someone that has checked out.

Unless you meant using a different time than the current time when checking someone into a mission. The answer in that case is yes, you can choose a time in the past to check someone in. Sometimes the command structure with the computers arrives later than the team members. You can get caught up in Mission Manager and check members in using their correct arrival time by editing the Check In Time before clicking the Check In button. You cannot choose a time in the future or they will just be checked in with the current day and time.

If we missed the issue, you can always call tech support at 619-457-6121.
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Feature Requests and Issues / Manual times on check in/check out
« Last post by condormedic on June 14, 2019, 02:08:09 PM »
Is there a way to manually adjust the times recorded when someone checks in or checks out of a mission? When I edit the fields in the Check In/Out tab, it doesn't record it.
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