Using Mission Manager for Statewide Agencies

[btrautman]

We started using MM as an agency to manage multiple NGO Teams from across our state. I would like to get any feedback from similar agencies that are using MM. We are getting very positive feedback from both our agency search managers and the NGO teams. Right now we are setting up each NGO Team up as a "Unit" this allows us to give each teams leadership the ability not only manage but to also keep their member information private to just their "unit". We are running into very minor issues and I would like to hear back from other agencies if they have any feedback.
Is it possible to change the "Tabs" etc. It would be nice to have the ability change such titles as "Units" to nomenclature that we use, such as "NGO teams". This also creates confusion in the "Mission" Tab where "Team" is used the same way we would use "Assignment or Task".

Rank- Since we come from a very Rank structured organization it is nice to have this section, but it would also be nice to also have a drop down/sort by box for a "primary Discipline" and another one for a "Secondary Discipline".  The way we are accomplishing this goal for now is by making the "Large Group Name" section, "Discipline 1" and the "Small Group Name" to "Discipline 2". Hopefully this will allow us to better manage the assets of our NGO Teams.


Certification String- I have found this section very helpful. Since we manage so many different teams, and many of them use different certifications, it has been hard to create drop down boxes or check boxes to cover every possible certification out there. Now I can simply Create a certification, such as K9 Trailing, and then the team can write in that members certifying organization and level. The only problem is it only gives you the option for 8 certification strings. Is there any way we can get more certification stings added?

Unit/Team Equipment
It would be very nice to be able to add Unit/Team equipment, since this is not assigned to just one person it would be nice to see what assets and equipment each team/unit has available. It would also be nice if we could view whether that particular piece of equipment was in-service or not. That way I can look at a teams equipment and see that their generator is out of service for maintenance.

All in all this program is incredibly well thought out and very helpful. Looking forward to fully implementing it in the field.
 
Corporal Brent Trautman
Maryland Natural Resources Police
Special Operations Division

[Radishworks]

Brent,

Thanks for the detailed post, I'm sure other teams will appreciate the tips you provided.

Is it possible to change the "Tabs" etc. It would be nice to have the ability change such titles as "Units" to nomenclature that we use, such as "NGO teams".

This feature request is on the wish list. 

nice to also have a drop down/sort by box for a "primary Discipline" and another one for a "Secondary Discipline"

Will the "Member Certification Levels" in the configuration work for these?

Is there any way we can get more certification stings added?

Added to the wish list.

It would be very nice to be able to add Unit/Team equipment, since this is not assigned to just one person it would be nice to see what assets and equipment each team/unit has available.

This one is already on the wish list and a planned feature.  A lot of team use a Document for this now.  The in place document works quite well.  But I agree a tab for equipment will be nicer.

Mike

[btrautman]

Mike,
Thanks for the quick response.

I had thought of doing something with the "Member Certification level" That may do the trick. I was just thinking of something near the members name similar to rank for quick reference, but I think your suggestion will work just fine. I will play around with you suggestion and report back.

I also hadn't thought of creating documents for the team equipment. That is something we can do in the meantime. The only issue we have with the documents section is the limited space. We are starting to run out of room there. I guess we will have to prioritize what we store there.

Thanks for the input and adding some ideas to your wish list.
Brent

[Radishworks]

We are starting to run out of room there. I guess we will have to prioritize what we store there.

You can send an email to support (at thingy) radishworks.com and request more space if needed.

[btrautman]

Thanks Mike,
I have been playing around with creating a Discipline section in the "Member Certification levels" that may work. The only issue I am running into is again a limit on space. I was only able to add about 6 disciplines before I was out of space. I ended up having to be choosy about what disciplines I chose and I had to separate operational and support disciplines. I still think I can make that option work with out the need to more drop down boxes on your end. Thanks for the suggestion. I'm glad I asked the question.

[Radishworks]

Is it possible to change the "Tabs" etc. It would be nice to have the ability change such titles as "Units" to nomenclature that we use, such as "NGO teams".

• Tabs can now be customized in the Configuration - Team Settings and Mission Types sections.
• The "Units" field title can also be customized in the Configuration - Member Fields section.

[btrautman]

Looks great! This eliminates any issues now with different terminology. 
The more we use MM the more we are liking it and making it a staple in our search management tool box.
Brent

[Radishworks]

The more we use MM the more we are liking it and making it a staple in our search management tool box.

Great, love to hear that!