Author Topic: Setting up new team with duplicate email address  (Read 6518 times)

gayle

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Setting up new team with duplicate email address
« on: January 12, 2014, 02:50:45 PM »
Hello - I thought that someone could be the member of two different MM teams but use just one email.

I am currently a member of a MM team and now I am trying to create a new MM Team for a different SAR team that I belong to.

When I tried to set up the new MM Team I got the message "User account already exists with that email."

What do I need to do to create this new team but continue to use my existing email address?

Thank you - gayle

Radishworks

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Re: Setting up new team with duplicate email address
« Reply #1 on: January 12, 2014, 03:41:23 PM »
Yes, you can use the same email address in more than one account - you just can't "create" a new team account with an email that is already in the system. 

This is by design, too many people would forget their password and create a new account rather than reset their password, this would cause all sorts of confusion. 

The work around is to create a new account with a unique email address, once you have the new account you can set it to the same email as one used in another account.