Author Topic: Infinite replies from Mission Manager  (Read 10041 times)

rochs

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Infinite replies from Mission Manager
« on: September 08, 2014, 02:39:12 PM »
So I and someone else in our organization have had Out of Office replies turned on through our Outlook mail client and Mission Manager sent out an event reminder.  Now, my email box is getting replies from the system every two minutes from both myself and the other Mission Manager member.  This issue hasn't come up before, and seems to be new related to the email relay.  Has anyone else seen this issue?

rochs

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Re: Infinite replies from Mission Manager
« Reply #1 on: September 10, 2014, 11:19:42 AM »
Bump on this post.  This issue is becoming debilitating for our agency, and may actually force us to stop using the product if we can't fix it. Is anyone else having this issue?

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Re: Infinite replies from Mission Manager
« Reply #2 on: September 10, 2014, 07:42:56 PM »
Thanks for the report. We have not had any other reports, but we are looking into it.

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Re: Infinite replies from Mission Manager
« Reply #3 on: September 10, 2014, 07:49:51 PM »
And as a followup, do you know if it is two auto replies emailing back and forth? Or is anyone else besides the two of you getting the messages?

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Re: Infinite replies from Mission Manager
« Reply #4 on: September 18, 2014, 09:59:24 PM »
I'm a bit tardy in reporting that the issue has been fixed. Thanks for alerting us.

SDCART1

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Re: Infinite replies from Mission Manager
« Reply #5 on: November 04, 2014, 07:23:19 AM »
Several of our members are getting these as well:

Sent: Sunday, November 02, 2014 7:06 AM
To: Worrick, Lisa
Subject: [Auto-Reply] Automatic reply: [Auto-Reply] Automatic reply: [Auto-Reply] Automatic reply: [Auto-Reply] Automatic reply: [Auto-Reply] Automaticreply: [Auto-Reply] Automaticreply: [Auto-Reply] Automaticreply:[Auto-Reply] Automaticreply:[Auto-Re...

Change in email address. 

If you are using the Mission Manager email forwarder or Responding feature, you will now need to send your emails to <yourteam>@missionmanager.net.

Regards,
The Mission Manager Team


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Re: Infinite replies from Mission Manager
« Reply #6 on: November 04, 2014, 12:24:14 PM »
We will look into this as we thought it was fixed. Thanks for the report.