Author Topic: SARApp users, please update  (Read 9105 times)

Support

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SARApp users, please update
« on: September 19, 2014, 06:03:31 PM »
SARApp has updated their software and it is necessary for teams that use it to upgrade in order to have their tracks show within Mission Manager. The Android version 2.1.4 is available now on the Google Play Store. The iPhone version 2.1.4 will be available as soon as it can be cleared through Apple's app store, probably next week.

For those unfamiliar with SARApp, it is a third party app published by Metron, Inc that allows a team's command staff to track a team in the field on an active Mission Manager map.  The map will show active and completed tracks.

CKeller

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Re: SARApp users, please update
« Reply #1 on: November 06, 2014, 07:09:29 AM »
The latest iOS version of SARApp has now been updated and is available on the iTunes App store.  Thanks for your patience, and as always, contact support@sarapp.com if you have any questions or issues with SARApp + Mission Manager.

Regards,
The SARApp Support Team
San Diego CA
Colleen Keller
Senior Analyst, Metron, Inc.
Missing Aircraft Search Team
San Diego, CA

CKeller

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Re: SARApp users, please update
« Reply #2 on: August 27, 2015, 11:16:18 AM »
SARApp on iOS devices running the latest iOS version 8.X is currently not interfacing properly with Mission Manager.  Users report they cannot pull down assignments from Mission Manager.  Android devices are NOT experiencing this issue and can continue to be used.  We are troubleshooting the Apple issue and apologize for the inconvenience.  I will post an update when we've fixed the problem. 

>Colleen Keller
Metron Inc.
Colleen Keller
Senior Analyst, Metron, Inc.
Missing Aircraft Search Team
San Diego, CA