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Author Topic: Unable to search in a radio log.  (Read 10234 times)

gayle

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Unable to search in a radio log.
« on: December 11, 2014, 11:07:05 AM »
When accessing MM on a Mac laptop a member is unable to perform a search function within the Radio Log.

Why would this happen?

Thanks - gayle
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Re: Unable to search in a radio log.
« Reply #1 on: December 11, 2014, 02:37:17 PM »
Sorry to read that you're having this problem. However, I cannot duplicate the issue so I needs some more details. I was able to search the radio logs using a MacBook Pro laptop with several different browsers.

I'm wondering if you received an error message or did just nothing happen?

Also what is the operating system and which browser type and version?

Thanks.
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gayle

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Re: Unable to search in a radio log.
« Reply #2 on: December 12, 2014, 02:34:05 PM »
I'm wondering if you received an error message or did just nothing happen?
No error message just nothing happens.

Also what is the operating system and which browser type and version?
Macbook Pro OSX Yosemite ver.10.10.1         Chrome ver. 39.0.2171.95 (64-bit)
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Re: Unable to search in a radio log.
« Reply #3 on: December 12, 2014, 04:15:22 PM »
Okay, thanks for update. I was able to try on another Mac and did not have a problem searching the radio log (iMac with Yosemite 10.10.1 using Chrome v 39.0.2171.95). I will find a laptop with that configuration to test.

In the meantime, can the member duplicate the problem after restarting their computer?

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gayle

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Re: Unable to search in a radio log.
« Reply #4 on: December 13, 2014, 05:25:26 PM »
Has rebooted numerous times - still can not search the radio log using this laptop.
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gayle

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Re: Unable to search in a radio log.
« Reply #5 on: December 15, 2014, 03:04:58 PM »
Any thoughts on how to fix this?

Member has rebooted several times and still can not search the radio log.
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Re: Unable to search in a radio log.
« Reply #6 on: December 17, 2014, 05:54:34 PM »
No news yet. I've been able to search on several Macs with Yosemite and all worked fine. Can your member search the logs on another browser?
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