Member Information Missing/No Show

[tkleager]

I was going in to edit some of our members information this morning, and some of our members information does not show up on the screen.  Certain members, all of their information is there when you click on their name on the side bar, others all their information is blank.

I did a "Export Members" and all their information shows up in CSV file, but not on the screen.

Any ideas on what may be going on?

I have screenshots that I can show, but I would prefer to do that via email so not to expose any member data to the world.

[Andy Vuong]

Good morning Tyler,

I have tested on my team, and I haven't been able to reproduce what you had described.  However, this issue could be that the data is messed up in your browser cache.  Please clear all you cache in the browser and try it again.

[tkleager]

Sorry I did not get back to you yesterday.  I went home and tried it on my personal machine and on my iPad.  No problems there, so it must be the work machine.

I went to look this morning, before I cleared the cache, and now everything shows up, so not sure what was going on.

[Support]

There was an issue with how fields were being displayed. The info was intact, but not displayed properly. By the time you got back to your work computer, it was fixed. Thanks for the report.