Author Topic: Bad Email Address  (Read 9043 times)

kd6zeu

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Bad Email Address
« on: July 24, 2015, 07:27:32 AM »
When email notices are sent we are getting a message back saying that a message could not be delivered to gypsynurse06@gmail.com.  When reviewing all the email addresses associated with the Tuolumne Sheriff Search and Rescue team this address could not be found.  Is there a way for you to locate this address?  Could you then remove the address or disassociate from our account, Tuolumne Sheriff Search and Rescue,

Thanks for you help

Paul

PS The complete return email replay is below:

The original message was received at Fri, 24 Jul 2015 03:48:46 +0000
from xxx-xxx-xxx-xxx.dr04.ekgv.ca.frontiernet.net [xxx.xxx.xxx.xxx]
 
   ----- The following addresses had permanent fatal errors -----
<gypsynurse06@gmail.com>
    (reason: 550-5.1.1 The email account that you tried to reach does not exist. Please try)
 
   ----- Transcript of session follows -----
... while talking to gmail-smtp-in.l.google.com.:
 RCPT To:<gypsynurse06@gmail.com>
<<< 550-5.1.1 The email account that you tried to reach does not exist. Please try
<<< 550-5.1.1 double-checking the recipient's email address for typos or
<<< 550-5.1.1 unnecessary spaces. Learn more at
<<< 550 5.1.1 https://support.google.com/mail/answer/6596 aq6si9611239wjc.144 - gsmtp
550 5.1.1 <gypsynurse06@gmail.com>... User unknown

<Edited by Admin to remove IP info>
« Last Edit: July 24, 2015, 11:38:00 AM by Support »

Support

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Re: Bad Email Address
« Reply #1 on: July 24, 2015, 11:38:33 AM »
We do not show that email address associated with any team. Perhaps one of your members has an email forwarder set up and the email is bouncing at that point? 

kd6zeu

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Re: Bad Email Address
« Reply #2 on: July 24, 2015, 11:51:23 AM »
Thanks for the quick reply.  It never occurred to me that someone is forwarding the email. 

Paul