Author Topic: Notice of Planned Software Feature Upgrade  (Read 3775 times)

Olaf Walter

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Notice of Planned Software Feature Upgrade
« on: October 20, 2016, 02:25:32 PM »
Dear Mission Manager User!

Mission Manager (MM) will be offline and unavailable due to the installation of software feature upgrades for approximately 2 hours on Sunday, October 23rd from 00:01 A.M. to 02:00 A.M., Pacific Daylight Time.

The upgrades concern Mission Manager’s messaging functionality, specifically improving email and SMS text exchanges which occur between Mission Command and individual users.
Additionally, there will be a new button on the ‘Messages’ tab to solicit users response status. With one click, users will be sent a pre-formatted link which allows users to directly input their responding status, including pertinent notes. Those responses are logged and can be viewed under the ‘Reponses’ area on the ‘Messages’ tab, as before.

Although these upgraded functionalities are self-explanatory, we encourage all users to read the updated Mission Manager Wiki page under ‘Messages’ and ‘Responses’, which can be accessed by clicking on the ‘Help’ button on the right hand button corner of your Mission Manager screen.

Obviously, being unavailable to our clients for any period of time is a very serious matter, hence we want to give you ample notice to pre-plan in case you have a mission during that time frame. We chose the outage time based on our lowest usage statistics.

If you are logged into MM when this upgrade begins, you will be automatically logged out. If you try to log in, you will see an error screen letting you know that MM is offline.
Mission Manager saves user inputs each time you tab away from an entry field. Therefore, you will not lose any data during this update process. All MM generated email calendar notifications will not be lost but ‘collected’ during the update and sent out once the update process is completed.
Please note that communication via Twilio will not be available during the upgrade installation.

Thank you for being a valued user of Mission Manager!

If you experience any abnormalities when utilizing Mission Manager after Sunday, October 23rd 02:00 A.M., please contact Technical Support at
techsupport@missionmanager.com or 619-457-6120 immediately.