Author Topic: Notice of Planned Software Feature Upgrade  (Read 3981 times)

Olaf Walter

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Notice of Planned Software Feature Upgrade
« on: December 02, 2016, 10:18:43 AM »
Dear Mission Manager User!

Mission Manager (MM) will be offline and unavailable due to the installation of software feature upgrades for approximately 2 hours on Sunday, December 4th from 00:01 A.M. to 02:00 A.M., Pacific Daylight Time.
The upgrades concern refinements of the Mission Manager’s messaging functionality we previously implemented.
Although the upgraded functionalities are self-explanatory, we encourage all users to read the updated Mission Manager Wiki page under ‘Messages’ and ‘Responses’, which can be accessed by clicking on the ‘Help’ button on the right hand button corner of your Mission Manager screen.
Furthermore, we will be adding two new ICS forms (ICS 215 and 215 A) on the ‘Reports’ tab within MM. As with all other ICS forms, these new forms can be prefilled with existing data from the MM data base and will be editable on-line.
Obviously, being unavailable to our clients for any period of time is a very serious matter, hence we want to give you ample notice to pre-plan in case you have a mission during that time frame. We chose the outage time based on our lowest usage statistics.

If you are logged into MM when this upgrade begins, you will be automatically logged out. If you try to log in, you will see an error screen letting you know that MM is offline.
Mission Manager saves user inputs each time you tab away from an entry field. Therefore, you will not lose any data during this update process. All MM generated email calendar notifications will not be lost but ‘collected’ during the update and sent out once the update process is completed.
Please note that communication via Twilio will not be available during the upgrade installation.

Thank you for being a valued user of Mission Manager!
If you experience any abnormalities when utilizing Mission Manager after Sunday, December 4th 02:00 A.M., please contact Technical Support at techsupport@missionmanager.com or 619-457-6120 immediately.