Author Topic: Mission Manager Planned Maintenance  (Read 3092 times)

Olaf Walter

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Mission Manager Planned Maintenance
« on: December 15, 2017, 05:05:28 PM »
Dear Mission Manager User!

Mission Manager (MM) will be offline and unavailable, due to a general update of the Mission Manager (MM) code, for approximately 2 hours on Sunday, December 17th from 01:00 A.M. to 03:00 A.M., Pacific Daylight Time.
The update concerns Mission Manager’s routine database maintenance as recently mandated by Amazon Web Service, our hosting environment. None of Mission Manager’s functionalities should be impacted by this activity.
Obviously, being unavailable to our clients for any period of time is a very serious matter, hence we want to give you ample notice to pre-plan in case you have a mission during that time frame. We chose the outage time based on our lowest usage statistics.

If you are logged into MM when this upgrade begins, you will be automatically logged out. If you try to log in, you will see an error screen letting you know that MM is offline.
Mission Manager saves user inputs each time you tab away from an entry field. Therefore, you will not lose any data during this update process. All MM generated email calendar notifications will not be lost but ‘collected’ during the update and sent out once the update process is completed.
Please note that communication via Twilio will not be available during the upgrade installation.

Thank you for being a valued user of Mission Manager!
If you experience any abnormalities when utilizing Mission Manager after Sunday, December 17th 03:00 A.M., please contact Technical Support at techsupport@missionmanager.com or 619-457-6120 immediately.