Author Topic: Notice of Outage for Planned Software Feature Upgrade  (Read 17 times)

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Notice of Outage for Planned Software Feature Upgrade
« on: December 06, 2018, 05:56:07 PM »
Dear Mission Manager User!

Mission Manager (MM) will be offline and unavailable, due to a general update of the Mission Manager (MM) code, for approximately 2 hours on Sunday, December 9th from 00:01 A.M. to 02:00 A.M., Pacific Standard Time.

The main upgrade concern implementation of the following Mission Manager functionality:
MM currently offers the “Task” feature for any Team Account but only outside of a specific Mission. The new feature to be added will allow to assign ‘Mission Specific Tasks’, meaning that any Team can assign general tasks outside any Mission and also assign tasks within a specific Mission. The functionality of the “Mission Task” tab will be congruent with the “General Task” tab outside any specific Mission.

Obviously, being unavailable to our clients for any period of time is a very serious matter, hence we want to give you ample notice to pre-plan in case you have a mission during that time frame. We chose the outage time based on our lowest usage statistics.

If you are logged into MM when this upgrade begins, you will be automatically logged out. If you try to log in, you will see an error screen letting you know that MM is offline.
Mission Manager saves user inputs each time you tab away from an entry field. Therefore, you will not lose any data during this update process. All MM generated email calendar notifications will not be lost but ‘collected’ during the update and sent out once the update process is completed.
Please note that communication via Twilio will not be available during the upgrade installation.

Thank you for being a valued user of Mission Manager!
If you experience any abnormalities when utilizing Mission Manager after Sunday, December 9th 02:00 A.M. PST, please contact Technical Support at techsupport@missionmanager.com or 619-457-6120 immediately.