Author Topic: Apologies! We have to do it again: Notice of Planned MM Outage tonight  (Read 92 times)

Olaf Walter

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“Dear Mission Manager User!

Mission Manager (MM) will be offline and unavailable, due to the re-installation of a new Secure Socket Layer (SSL) certificate, for approximately 1 hour on Tuesday, April 30th from 01:00 to 02:00, Pacific Daylight Time.
SSL is the standard security technology for establishing an encrypted connection between a web server and a browser. This secure connection ensures the privacy of your data as it moves between the web server and your browser. SSL is an industry standard and is used by millions of websites for the protection of online customer transactions.
Obviously, being unavailable to our clients for any period of time is a very serious matter, and we apologize for this additional outage within one week due to a misunderstanding between our service providers. We chose the outage time based on our lowest usage statistics.

If you are logged into MM when this upgrade begins, you will be automatically logged out. If you try to log in, you will see a message screen letting you know that MM is offline.
Mission Manager saves user inputs each time you tab away from an entry field. Therefore, you will not lose any data during this update process. All MM generated email calendar notifications will not be lost but ‘collected’ during the update and sent out once the update process is completed.
Please note that communication via Twilio will not be available during the upgrade installation.

Thank you for being a valued user of Mission Manager!
If you experience any abnormalities when utilizing Mission Manager after 02:00 PDT Tuesday, April 30th, please contact Technical Support at techsupport@missionmanager.com or 619-457-6120 immediately.”