Author Topic: Mission Manager Maintenance Outage  (Read 615 times)

Olaf Walter

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Mission Manager Maintenance Outage
« on: February 06, 2020, 09:14:44 PM »
Dear Mission Manager User!

Mission Manager (MM) will be offline and unavailable due to a mandated update by AWS of the Mission Manager (MM) database for approximately 3 hours on Sunday, February 9th from 01:00 A.M. to 04:00 A.M., Pacific Time.
Obviously, being unavailable to our clients for any period of time is a very serious matter, hence we want to give you ample notice to pre-plan in case you have a mission during that time frame. We chose the outage time based on our lowest usage statistics.

If you are logged into MM when this upgrade begins, you will be automatically logged out. If you try to log in, you will see an error screen letting you know that MM is offline.
Mission Manager saves user inputs each time you tab away from an entry field. Therefore, you will not lose any data during this update process. All MM generated email calendar notifications will not be lost but ‘collected’ during the update and sent out once the update process is completed.
Please note that communication via Twilio will not be available during the upgrade installation.

Thank you for being a valued user of Mission Manager!
If you experience any abnormalities when utilizing Mission Manager after Sunday, February 9th 04:00 A.M. PT, please contact Technical Support at
techsupport@missionmanager.com or 619-457-6120 immediately.