Author Topic: Mission Manager Maintenance Outage  (Read 1008 times)

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Mission Manager Maintenance Outage
« on: April 09, 2021, 10:17:44 AM »
Dear Mission Manager User!
Mission Manager (MM) will be offline and unavailable, due to the installation of a new Secure Socket Layer (SSL) certificate, for approximately 1 hour on Sunday, April 11th from 12:00 am to 01:00 am, Pacific Daylight Time.

SSL is the standard security technology for establishing an encrypted connection between a web server and a browser. This secure connection ensures the privacy of your data as it moves between the web server and your browser. SSL is an industry standard and is used by millions of websites for the protection of online customer transactions.

Obviously, being unavailable to our clients for any period of time is a very serious matter, hence we want to give you ample notice to pre-plan in case you have a mission during that time frame. We chose the outage time based on our lowest usage statistics. If you are logged into MM when this upgrade begins, you will be automatically logged out. If you try to log in, you will see a message screen letting you know that MM is offline.

Mission Manager saves user inputs each time you tab away from an entry field. Therefore, you will not lose any data during this update process. All MM generated email calendar notifications will not be lost but ‘collected’ during the update and sent out once the update process is completed. Please note that communication via Twilio will not be available during the upgrade installation.

Thank you for being a valued user of Mission Manager!

If you experience any abnormalities when utilizing Mission Manager after 01:00 am PDT Sunday, April 11th, please contact Technical Support at techsupport@missionmanager.com or 619-457-6120 immediately.